Privacy Policy

Information you choose to provide

The estimate form asks for your requested service, first name, last name, phone number, email address and the physical address where work is needed. When you submit a valid request, these details and the page where you submitted it are saved securely in Lovable Cloud.

Submitted details are used to review the requested work, contact you and manage the inquiry. The process saves the request before notifying the business by email. If a notification fails, the saved request is retained for review. You may also provide property details directly when you call. Please avoid including sensitive information that is unrelated to the service you need.

Quote requests and communication

Contact information supplied with an inquiry is intended to allow follow-up about your property and requested services. Lovable Cloud stores inquiries and Lovable Emails sends notifications to three designated business contacts. Their mailbox providers also process the notification contents. Notifications include the six form fields, source page and submission time. Your submitted email is used as the reply-to address. No confirmation email is sent to you by this form.

An estimate inquiry is not a subscription to unrelated promotional messages. This website currently has no account registration, online payment or marketing-signup feature. If those features are introduced, the policy will need to describe their information handling.

Website analytics

Visitor analytics is enabled for the published website; the editor preview is not counted. Lovable’s analytics records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load and errors. Page visits, time on page, page speed and errors are recorded for every visitor, without cookies and without identifying anyone. There is currently no consent banner connected to analytics.

Lovable’s analytics uses no cookies, stores nothing on the visitor’s device, does not keep IP addresses and does not identify visitors. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.

Button-click recording depends on the separate click-tracking setting; its status has not yet been confirmed for this draft. If that setting is enabled, clicks on buttons and links are recorded for every visitor with the current no-banner setup. The website does not currently send custom interaction or lead events to Lovable’s analytics. Google Analytics 4 is planned for the production setup but is not installed in this preview. If it is enabled, the policy will be updated to describe its provider, data, cookies and any consent choices before use.

Technical information and security controls

Loading the website sends requests to the hosting service. These requests can include an IP address, requested URL, browser information and other connection details needed to deliver the page. Hosting and service providers may process technical logs for operation and troubleshooting; that is separate from Lovable’s visitor analytics, which does not retain IP addresses.

The form uses validation, a hidden spam field, a short completion-time check, request limits and duplicate protection. Request limits use a daily keyed hash of the connection address, not a stored raw IP address. The security record contains only that hash, a request count and timing information. It expires after 24 hours and is removed during subsequent form processing. Duplicate checks use a keyed hash of normalized phone, email, requested service and property address to recognize matching requests within ten minutes.

Google Maps and external websites

The shared footer includes a Google Maps embed. When that embed loads, your browser connects to Google and can provide connection information such as your IP address, browser details and referrer information. Google may use cookies or similar technologies under its own policies. Google’s privacy policy describes its practices.

Links to the business’s Google profile, Facebook and official city resources open third-party websites. Their information handling applies once you visit them. A Facebook link alone does not load a Facebook advertising pixel on this website. Review the destination’s privacy information before sharing details there.

Storage, retention and security

Inquiry details are stored privately in Lovable Cloud and included in business notification emails. Public visitors cannot read stored requests. The form does not put inquiry details in browser storage. Essential, first-party, HttpOnly cookies support the form: a signed form-start cookie lasts up to one hour and a confirmation cookie lasts up to ten minutes. A new-request confirmation can be consumed once; it is not a visitor identifier or an analytics cookie. No lead analytics event is currently sent. Hosting, embedded services and inquiry providers have their own processing practices.

No fixed retention period for business inquiries is promised in this draft. The business should confirm its inquiry retention and deletion practices before production use. Technical safeguards reduce risks but cannot guarantee perfect security for information transmitted online or handled by email.

Privacy questions and updates

For a question about information you have provided, contact Star Site Solutions through the Contact page or call 941-698-6384. Explain the inquiry or concern so the business can review it. Please do not send additional sensitive information just to identify a request.

This policy may be revised when the website’s tools or business practices change. The current text should be reviewed alongside the live form, email process, analytics settings and third-party services before production use.